Legal

Terms of Service

The rules and guidelines for using SCALABLY's services

Agreement to Terms

By accessing or using our website at https://scalably.io (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access our services.

Description of Services

SCALABLY provides custom AI agent solutions for businesses, including but not limited to AI agent design, development, deployment, tool integration, document generation, workflow automation, and ongoing maintenance and optimization ("Services").

We reserve the right to modify or discontinue, temporarily or permanently, the Services with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

Fees and Payment

Some of our Services may require payment. By using such Services, you agree to pay all fees in accordance with the pricing and payment terms presented to you for that Service. Fees paid are non-refundable except as required by law or as explicitly stated in these Terms.

We may change our fees at any time. If we change our fees for a Service, we will provide notice of the change on the Site or in email, at our option, at least 15 days before the change takes effect.

Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of SCALABLY and its licensors. The Site is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SCALABLY.

All materials delivered to you as part of the Services, including but not limited to agent configurations, integration architectures, custom workflows, and documentation, are provided for your internal use only and may not be reproduced, published, or shared with third parties without our express written permission.

User Responsibilities

By using our Services, you represent and warrant that:

  • You have the legal authority to enter into these Terms and to use the Services in accordance with these Terms
  • You will use the Services only for lawful purposes and in accordance with these Terms
  • All information you provide to us is true, accurate, complete, and current
  • You will maintain the security of your account credentials and API keys
  • You will not attempt to reverse-engineer, decompile, or extract the underlying technology of our AI agents

Limitation of Liability

In no event shall SCALABLY, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use or alteration of your transmissions or content

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SCALABLY has been advised of the possibility of such damage.

Indemnification

You agree to defend, indemnify, and hold harmless SCALABLY, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

Governing Law

These Terms shall be governed and construed in accordance with applicable laws, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Meeting Recording and Transcription Services

By connecting your Zoom, Google Meet, or Microsoft Teams account and using SCALABLY's meeting assistant features, you acknowledge and agree to the following:

Recording Consent: When our meeting bot joins a meeting at your request, it will capture audio for the purpose of real-time transcription and post-meeting note generation. You are responsible for informing all meeting participants that the meeting is being recorded and transcribed. You represent and warrant that you have obtained all necessary consents from meeting participants as required by applicable laws and meeting platform policies.

Meeting Platform Compliance: You agree to comply with the terms of service and acceptable use policies of any meeting platform (Zoom, Google Meet, Microsoft Teams) through which you use our services. SCALABLY is not responsible for any violations of meeting platform policies arising from your use of our meeting assistant.

AI-Generated Content: Meeting summaries, action items, and documents generated by our AI are provided as-is and may contain inaccuracies. You are responsible for reviewing and verifying all AI-generated content before relying on it or distributing it to others.

Data Handling: Meeting transcription data, recordings, and AI-generated documents are handled in accordance with our Privacy Policy. By using our meeting services, you consent to the collection and processing of meeting data as described therein.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

SCALABLY DOES NOT WARRANT THAT (A) THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES, INCLUDING AI-GENERATED MEETING SUMMARIES AND TRANSCRIPTIONS, WILL MEET YOUR REQUIREMENTS OR BE ACCURATE.

Limitation of Liability for Meeting Services

IN NO EVENT SHALL SCALABLY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

  • INACCURACIES IN MEETING TRANSCRIPTIONS OR AI-GENERATED SUMMARIES
  • FAILURE OF THE MEETING BOT TO JOIN, RECORD, OR TRANSCRIBE A MEETING
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR MEETING DATA
  • MEETING PLATFORM SERVICE INTERRUPTIONS OR API CHANGES

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Third-Party Meeting Platforms

Our meeting assistant integrates with third-party platforms including Zoom Video Communications, Google Meet, and Microsoft Teams. These integrations are subject to the respective platform's terms of service and API usage policies. We are not affiliated with, endorsed by, or sponsored by these platforms. Changes to third-party platform APIs, terms, or policies may affect the availability or functionality of our meeting assistant features.

Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]

Last Updated: March 31, 2026