Terms of Service
The rules and guidelines for using SCALABLY's services
Agreement to Terms
By accessing or using our website at https://scalably.io (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access our services.
Description of Services
SCALABLY provides custom AI agent solutions for businesses, including but not limited to AI agent design, development, deployment, tool integration, document generation, workflow automation, and ongoing maintenance and optimization ("Services").
We reserve the right to modify or discontinue, temporarily or permanently, the Services with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
Fees and Payment
Some of our Services may require payment. By using such Services, you agree to pay all fees in accordance with the pricing and payment terms presented to you for that Service. Fees paid are non-refundable except as required by law or as explicitly stated in these Terms.
We may change our fees at any time. If we change our fees for a Service, we will provide notice of the change on the Site or in email, at our option, at least 15 days before the change takes effect.
Intellectual Property
The Site and its original content, features, and functionality are and will remain the exclusive property of SCALABLY and its licensors. The Site is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SCALABLY.
All materials delivered to you as part of the Services, including but not limited to agent configurations, integration architectures, custom workflows, and documentation, are provided for your internal use only and may not be reproduced, published, or shared with third parties without our express written permission.
User Responsibilities
By using our Services, you represent and warrant that:
- You have the legal authority to enter into these Terms and to use the Services in accordance with these Terms
- You will use the Services only for lawful purposes and in accordance with these Terms
- All information you provide to us is true, accurate, complete, and current
- You will maintain the security of your account credentials and API keys
- You will not attempt to reverse-engineer, decompile, or extract the underlying technology of our AI agents
Limitation of Liability
In no event shall SCALABLY, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use or alteration of your transmissions or content
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SCALABLY has been advised of the possibility of such damage.
Indemnification
You agree to defend, indemnify, and hold harmless SCALABLY, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by SCALABLY. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that SCALABLY shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.
Governing Law
These Terms shall be governed and construed in accordance with applicable laws, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Last Updated: April 1, 2025